Overview

Our mission is to make it convenient for our partners and users to engage in mutually beneficial transactions through geo-targeted mobile offers and other platform features.

The goal of this page is to help you get the most out of the BluJaket App by answering any questions you might have as well as inform you of little tips and tricks you might not have been aware of. 

We love feedback so if you have any please drop us a note here and if you require further assitance contact us here. 

Wondering Where You Can Get Stung?

The best way to stay up-to-date on the latest BluJaket News and Sting Locations is by following us on social media: Facebook, Twitter and Instagram. 

We also recommend signing up for our newsletter here. 

You can also find vauable information on our website and blog, such as this heat map highlighting all of our locations. 

So get out  there and get stung!

Why Aren't I Getting Stung?

Location Services 

BluJaket leverages the functionality of the location services on your phones operating system. This is standard practice for most apps, but is crucial to our ability to deliver you stings for nearby businesses.

​Make sure you grant the BluJaket App all the necessary permissions on start-up.  If you are using Apple, you must select "Always" when granting permissions. We use Geo-Fences instead of GPS to be less invasive and save battery life. Apple mandates apps with Geo-Fences to be set-to Always. 

Concerned about privacy? Check out our privacy policy here. 

Eligibility

BluJaket's software determines how Stings are delivered based on a set of parameters such as: the user's previous stings & redemption history.

​For example, if you were Stung by a business yesterday and did not redeem it, most likely you are not eligible for that same sting today.

Eligibility also depends on what days and times the businesses offer their Stings. 

Re-Opening the App

Sometimes there can be a delay in your phones operating system (IOS or Android) updating your location services. If you are certain that you are eligible for a sting and granted the app the necessary permissions; Closing and reopening the app and/or restarting your phone can prompt your phone's OS to update your location immediately. 

​BluJaket is designed to deliver Stings even when closed, however allowing it to run in the background by not swiping it closed only improves speed and reliability.

No Nearby Stings

Sometimes, there just aren't stings around. We are working with more and more companies every day but if there are some we are missing here's what you can do to help out. 

If you have a suggestions for a new city, business or even feature, you can submit that to us through our feedback form here.

Frequently Asked Questions 

What is a sting?
A sting is a special offer delievered to you from near by businesses through the BluJaket App.
What does Checking in do?
Checking-in shows BluJaket that you intend to use your offer for a particular business. This provides you with additional time to enjoy your offer and not be rushed. For example if you show up to a restaurant with only minutes left on your timer. 
When can I check-in?
Checking-in can only be done once you arrive at the redemption location for the offer. 
Why is the duration (Timer) for my offers always different? 
The duration (timer) of an offer is set by the business. There are typically four (4) things to take into consideration when it comes to duration:
  1. Price point - Typically the higher the price the longer the duration. Some purchases have a longer decision process than others. For example, an offer fo a gym membership might have a 3 day duration.
  2. Industry - Each industry and use case is different. For example a coffee shop may have a very short duration on their offer because they want you to stop in and use it now while on your way to work.  A restaurant might sting you with an offer when you are at lunch near by and understands you might already have plans so they provide you with a longer duration so you can come back later for dinner. 
  3. Location - is the location targeting foot trafic like a downtown area where the user being stung with the offer can walk right over or a frequently traveled road where the user might need to come back later or the next day. 
  4. Personal preference of the owner - The owner always gets the last say. Some owners might want to give people a week to use their offer and others might only want to targeta specific window of time. 
Why do I get stung at different times of day? 
Each business uses BluJaket in their own unique way. For example, some restaurants may choose to target the lunch crowd while others target the dinner crowd. ​